1. Introduction Welcome to Sojors Portfolio Acquisitions, LLC ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at office@sojors.com or call us 859-888-0743.
2. Information We Collect We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
3. How We Use Your Information We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/orfor compliance with our legal obligations.
4. Sharing Your Information We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
5. Data Retention We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law.
6. Your Privacy Rights Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your personal data.
7. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
8. Changes to This Privacy Policy We may update this privacy notice from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
9. Contact Us If you have questions or comments about this notice, you may email us at office@sojors.com or by mail to:
Sojors Portfolio Acquisitions, LLC PO Box 18638 Erlanger, KY 41018
SMS Privacy Policy
Effective Date: November 1, 2024
Introduction
At Sojors Portfolio Acquisitions, LLC, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, which are in compliance with the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and the Campaign Registry guidelines.
1. Information We Collect
When you opt-in to receive SMS messages from us, we collect the following information:
Phone Number: The mobile number provided during the opt-in process.
Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.
Consent Data: We maintain records of when and how you provided consent to receive SMS messages, including the method of opt-in (e.g., webform, keyword, or verbal consent).
2. How We Use Your Information
We use your information to:
Send text messages based on the preferences you indicated when opting in, such as promotional offers, updates, or alerts.
Ensure compliance with federal regulations, including the TCPA.
Monitor and improve our SMS services by tracking engagement metrics.
Your information will only be used for the purpose specified at the time of opt-in and will not be used to send unrelated messages.
3. One-to-One Consent Requirement
In line with FCC regulations (March 2024), your SMS opt-in applies to communications from Sojors Portfolio Acquisitions, LLC only. Your consent to receive SMS messages is specific to our company and does not extend to third-party businesses or affiliates unless explicitly stated and separately agreed upon.
4. Message Frequency and Data Rates
You will receive no more than 10 messages per week. Please note that message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier's terms for more details on messaging fees.
5. Opt-Out Instructions
You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will immediately cease receiving further messages unless you opt back in. For help, you can reply with “HELP” or contact us directly at office@sojors.com or 859-888-0743.
6. Data Sharing and Disclosure
We will never share or sell your information to third parties for marketing purposes without your explicit consent. We may, however, share your information with trusted third-party service providers for the purpose of facilitating SMS delivery (e.g., telecommunications providers). All such parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than SMS delivery.
In compliance with Do Not Call (DNC) Registry regulations (2024), you have the right to register your number with the National DNC Registry. If you are on the DNC Registry, we will not send you promotional SMS messages unless you have provided express consent to do so.
7. Security of Your Information
We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during transmission or storage.
8. Record-Keeping and Proof of Consent
As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins and opt-outs, including timestamps and the method of consent. These records are kept securely and may be used to demonstrate compliance with regulatory requirements if needed.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via SMS or on our website. Continued use of our SMS service after any changes indicates your acceptance of the revised policy. Please check back periodically to stay informed of any updates.
10. Contact Us If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:
Sojors Portfolio Acquisitions, LLC PO Box 18638 Erlanger, KY 41018